Lisa Downing
ACI Customer Care Team Community moderatorCustomer Care Manager
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Recent activity by Lisa Downing-
How do I calibrate my Mac Display?
Every monitor is different We are unable to view the settings of your individual monitor. Here are articles we found on how to calibrate your display with a printed calibration test from ACI. Ca...
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What are your finishing options?
Descriptions and Examples Coatings Coatings are protective; they are UV inhibitors and have some scratch resistance. If the print is larger than 24 inches, these coatings are instead sprayed, whi...
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MAC - Problems launching ACI Flex with Safari
Some Mac systems may not automatically open the ACI Flex Ordering Software when using Safari. If this happens, Safari may have stored the downloaded file in your Downloads section within the brow...
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Where do I download ACI FLEX Ordering Software?
How to download our ordering software, ACI FLEX Click here to download.
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Can I ship directly to my customer?
Drop Shipping: A drop ship order is unlabeled packaging, sent directly to your customer, with the invoice sent to the studio. Drop shipping is selected in the cart during checkout. There is a $7...
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What are your options for quicker shipping?
We understand that you may want to receive your orders within 2 days, or overnight.Below is our upgraded flat-fee shipping rates*:UPS BLUE (2-day): $25UPS RED (Overnight): $55UPS RED (Overnight) EA...
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What is Best Rate Shipping?
All continental US orders can be shipped via our Best Rate Services for FREE. Best Rate = Free Shipping (We Ground Ship Free using USPS/ UPS /or FedEx). Prefer to choose? You have the option to ...
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What is Monitor Calibration?
All monitors will display colors slightly different, so you need to learn how to use ICC profiles. Monitor calibration is not a perfect science, meaning that you can’t always expect perfection. To...
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BOGO Press Card Sale Spring 2026
BOGO Press Card Sale March 18th- April 17, 2026ACI Press Cards PageSpecifications:BOGO: You always want to order the amount you want to receive. So for example if you want 100 cards you order 4 set...
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What are your mounting options?
For Pricing and Sizes, please check our website. Dry Mount Dry Mount is the basic mounting option and is perfect for framed prints. This is a paper product, and so it will warp if not framed. 8...