Clowey Stammer
ACI Customer Care Team- Total activity 43
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Recent activity by Clowey Stammer-
Album Cover Swatches
Album cover fabric swatches can be seen in the Riveli catalog. or You can order our fabric swatches by going to the ACI FLEX software Main Catalog > Marketing Materials > Misc. Riveli Sample Pack.
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Metal Prints Bases
Metal prints offer three different bases to choose from. Natural Base - with this option there is no base on the metal, it is printed directly on the metal and can dull the colors. White Base - wit...
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Photo print sizing
ACI's photo prints come in many different sizes. The largest size we offer for basic photo prints is 40x60. If you are wanting something more like a photographic banner we can go as large as 30x90....
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Submitting an ID card order
When you are submitting an ID card order through the underclass finishing form you will need a .csv file to get us the information needed on the cards. These Headers are required and must be typed...
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ID cards: PVC vs Laminate
PVC CARDS: When ordering through FLEX, PVC cards are the only ID cards available. These cards can only have a front, barcode or no barcode, and a slit or no slit. The PVC cards are not photo qualit...
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How do I clean a wall cling?
If something is on your wall cling that you would like to clean off we would recommend using a mild soap mixed with water and rub gently, hard scrubbing may damage the wall cling.
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Do your envelopes have windows?
Sort sheets are required to use window envelopes for Underclass orders. These are rarely used.
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Are your promo codes one time use only?
ACI promo codes do not tend to be one time use only, you can typically use them for more than one time. If you are ever having issues with a promo code please reach out to customer service at custo...
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Can I delete my account?
There is currently no way to delete your account. If you would like your credit card deleted or account marked as inactive please let us know by calling 800-728-2722. Thank you!
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MAC & PC - Clearing Caches in FLEX
Click on the home button up top to take you to the main screenIn the bottom right corner click on Diagnostic ToolsClick on Clear CachesClick on Clear Both CachesClick OK. This will close your progr...