Lisa Downing
ACI Customer Care Team Community moderatorCustomer Care Manager
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Recent activity by Lisa Downing-
Do you have Holiday / Christmas Card Templates?
Click the image below to flip through our Holiday / Christmas Card templates that can be found in our Flex ordering software:
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What is the outdoor longevity of your value and premium banners?
Value Banners tend to have a longer outdoor life cycle, and can last up to 1 year depending on weather conditions. These banners are not as reflective as our Premium Banners, so are not as effecte...
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MAC & PC - How can I save my favorites to install on another or new mac computer?
How to Transfer Favorites (Templates) in ACI Flex You can easily move your saved favorites/templates from one computer to another by copying a single file. Follow the steps below for your operating...
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What sizes of presentation pouches do you offer for your albums?
The following presentation pouch sizes are available to order for your Riveli or Memory Book: 5x5, 5x7, 8x8, 9x12, 10x10, 11x14, 12x12 In Books and Albums Catalog select "Additional Products" Note:...
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STAFF - 8/15/2023 Fix for 10.13 Macs
8/15/2023 Fix for 10.13 Macs Hey everyone! Got a new launch from ROES that works on macOS 10.13 and creates a usable link on the desktop. http://www.roeslaunch.com/roes/labs/aciflex/launchpr_jdk19....
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What is the difference between Value and Premium Banners?
Value Vinyl Banners Our Value Vinyl Banners are great for large quantity orders, and are printed in 4-color on 13 oz. vinyl with a matte finish. They have heat-welded edges and come with or withou...
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How can I add several images to a proof book?
First add all the images into the image strip in flex and select all. Select the proof size you want and drag one in while all are selected. It will now add all of them to their own page. If you ...
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What are your hours?
American Color Imaging's normal business hours are Monday through Friday 8 am to 5 pm, Central Standard Time. We are closed on the following Holidays: Good Friday Memorial Day Fourth of July Labo...
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Underclass: Creating CSV Data for Upload
Order School Pics Sample School Data: First Name Last Name Image Name Student ID Teacher Grade Password Julia Reardon IMG_0260.jpg;IMG_0261.jpg 4513330 Mrs. Krull 4 X6GL4MN2 Delaney Supple I...
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If my image is not in sRGB, how do I convert it?
ACI’s preferred color profile space for printing images is sRGB. This color space is ideal to help manage color between different printing devices and to ensure that we can get the best color on t...