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  1. American Color Imaging
  2. Product Ordering

Product Ordering

Ordering Books and Albums

  • What is the difference between embossing and imprinting?
  • What sizes of presentation pouches do you offer for your albums?
  • Will my Riveli Album come in any special packaging?
  • What fonts are available for imprinting?
  • What leathers can you do embossing and imprinting on?
  • How do I order a Memory Book?
See all 7 articles

Image Questions

  • What color space should my image be in?
  • How should I save my image file?
  • How do I adjust contrast on an image in Photoshop?
  • How to save images with Adobe 1998 profile to Working SRGB
  • How do I order Color Correction or Corrective Artwork?
  • What is Monitor Calibration?
See all 11 articles

General Product Ordering Questions

  • Holiday Deadlines / When should I get my order in to receive by Christmas?
  • How can I reorder a product from a previous order?
  • How do I change or cancel my order?
  • I put the promo code in, why am I not seeing my discount?
  • American Color Imaging refund policy
  • Why type of glass is used in your custom framing?
See all 28 articles

Shipping

  • What is Standard Shipping and Minimum Orders?
  • Can you combine my orders?
  • What pictures are needed for items damaged in shipping?
  • When will I get my order?
  • What is the estimated delivery time on a drop shipment?
  • Why did I receive an email my shipment was cancelled?
See all 8 articles
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