Ordering Books and Albums
- What is the difference between embossing and imprinting?
- What sizes of presentation pouches do you offer for your albums?
- Will my Riveli Album come in any special packaging?
- What fonts are available for imprinting?
- What leathers can you do embossing and imprinting on?
- How do I order a Memory Book?
Image Questions
- What color space should my image be in?
- How should I save my image file?
- How do I adjust contrast on an image in Photoshop?
- How to save images with Adobe 1998 profile to Working SRGB
- How do I order Color Correction or Corrective Artwork?
- What is Monitor Calibration?
General Product Ordering Questions
- Holiday Deadlines / When should I get my order in to receive by Christmas?
- How can I reorder a product from a previous order?
- How do I change or cancel my order?
- I put the promo code in, why am I not seeing my discount?
- American Color Imaging refund policy
- Why type of glass is used in your custom framing?
Shipping
- What is Standard Shipping and Minimum Orders?
- Can you combine my orders?
- What pictures are needed for items damaged in shipping?
- When will I get my order?
- What is the estimated delivery time on a drop shipment?
- Why did I receive an email my shipment was cancelled?