Lisa Downing
ACI Customer Care Team Community moderatorCustomer Care Manager
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Recent activity by Lisa Downing-
How can I add several images to a proof book?
First add all the images into the image strip in flex and select all. Select the proof size you want and drag one in while all are selected. It will now add all of them to their own page. If you ...
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What are your hours?
American Color Imaging's normal business hours are Monday through Friday 8 am to 5 pm, Central Standard Time. We are closed on the following Holidays: Good Friday Memorial Day Fourth of July Labo...
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If my image is not in sRGB, how do I convert it?
ACI’s preferred color profile space for printing images is sRGB. This color space is ideal to help manage color between different printing devices and to ensure that we can get the best color on t...
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What's the difference between natural and white base for metal prints?
With natural metallic base, light areas of the photograph will be transparent showing the metal through the image. With white metallic base, the metal has a white base, so anything light or white ...
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Will my Riveli Album come in any special packaging?
Our Riveli Albums will come in an artistry box. Our largest size box is 12x12 for square albums, and 11x14 for non-square. The outside of the packaging is banded with a ribbon and given a wax-like...
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How do I order Color Correction or Corrective Artwork?
This article covers the following topics:1. What does color correction include?ACI adjusts JPEG images for color and density according to industry standards for skin tones.The following additional ...
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What is the difference between embossing and imprinting?
It can be confusing to know the difference, as the wording can often be used interchangeably. For ordering purposes at ACI, the difference is: Embossing: (3 Fonts Available) Embossed leather is le...
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What fonts are available for imprinting?
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What fonts do you have available in the Flex ordering software?
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What fonts can be used for embossing?
Please also see Leathers for Embossing and Imprinting.