Amber Diederich
ACI Customer Care Team Community moderator- Total activity 74
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Activity overview
Latest activity by Amber Diederich-
Amber Diederich created an article,
Sitting fee & Apply Credit Balance workflow for Proof Presentation in OSP
A unique and proven workflow in OSP allows the studio to sell sitting fees in prepay mode based on the number of outfits (example: dance schools… $25 per outfit) Once the images are posted in OSP i...
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Amber Diederich created an article,
Underclass - How should i save my image files?
File types used for our ordering software. The printing software will only accept .jpg images. PNG images are accepted as long as we have what we need to put the ordered background in them. We reco...
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Amber Diederich created an article,
How to use cyber duck
Set up connection detailsSelect New Connection Fill in the information: Example:Host/Server: ftp.acilab.comProtocol: FTP – File Transfer ProtocolUser: Studio JohnPassword: 12345Username is provided...
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Amber Diederich created an article,
GotPhoto
For any customer service questions about how GotPhoto works, we should direct them to GotPhoto. The phone number is 646-362-5100.We can answer general questions about products and the product pric...
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Amber Diederich created an article,
Plic Yearbook Credits
These must be purchased through Captura. The customer should call them at 1-760-787-1177.
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Amber Diederich created an article,
Digital Underclass Kit
I have attached guides that include a lot of information. If you can not find something, you can also look for information at https://acilab.com/products/photographic-print/underclass/ or call our ...
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Amber Diederich created an article,
Saddle Stitch books
The price guide link is below. Additional information is available at https://acilab.com/products/press/saddle-stitch-books/
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Amber Diederich created an article,
Yearbooks/Saddle Stitch books
The link at the bottom shows an example of a yearbook layout, and the prices are listed within. Information is also available at https://acilab.com/products/press/saddle-stitch-books/
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Amber Diederich created an article,
Prepay Flyers, ID Cards and Composite Information
More information can be found at https://acilab.com/products/photographic-print/underclass/
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Amber Diederich created an article,
How to set up All Order Pix Suite Bulk orders to ship via UPS Ground
Here are the steps you would use to select this option.Sign into your Order Pix Suite accountSelect PricingThen under the sub menu for pricing select ShippingScroll to the bottom and select Yes, Up...