Amber Diederich
ACI Customer Care Team Community moderator- Total activity 71
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Activity overview
Latest activity by Amber Diederich-
Amber Diederich created an article,
GotPhoto
For any customer service questions about how GotPhoto works, we should direct them to GotPhoto. The phone number is 646-362-5100.We can answer general questions about products and the product pric...
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Amber Diederich created an article,
Plic Yearbook Credits
These must be purchased through Captura. The customer should call them at 1-760-787-1177.
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Amber Diederich created an article,
Digital Underclass Kit
I have attached guides that include a lot of information. If you can not find something, you can also look for information at https://acilab.com/products/photographic-print/underclass/ or call our ...
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Amber Diederich created an article,
Saddle Stitch books
The price guide link is below. Additional information is available at https://acilab.com/products/press/saddle-stitch-books/
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Amber Diederich created an article,
Yearbooks/Saddle Stitch books
The link at the bottom shows an example of a yearbook layout, and the prices are listed within. Information is also available at https://acilab.com/products/press/saddle-stitch-books/
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Amber Diederich created an article,
Prepay Flyers, ID Cards and Composite Information
More information can be found at https://acilab.com/products/photographic-print/underclass/
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Amber Diederich created an article,
How to set up All Order Pix Suite Bulk orders to ship via UPS Ground
Here are the steps you would use to select this option.Sign into your Order Pix Suite accountSelect PricingThen under the sub menu for pricing select ShippingScroll to the bottom and select Yes, Up...
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Amber Diederich created an article,
How to resend a FLOW order that was corrupt or needs to be resent
Open FLOWGo into the projectClick the Shopping cartUnder Order filter Click Previous OrderFind the order you need to resend in the drop down and select it.Finish the check out process as normal.
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Amber Diederich created an article,
How to order composites using images from previous orders
1. Use this link to go to the form http://ucform.orderschoolpix.com/ucforms/auth2. Log in using your email address and the password.3. Select the top left square that says underc...
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Amber Diederich created an article,
How to Add Your New Backgrounds to an Existing Background Set
In the submenu below “Backgrounds” select “Background sets.” Find the background set you need to update in the list of background setsSelect “Edit” to the right if the correct listSelect all the ba...