Amber Diederich
ACI Customer Care Team Community moderator- Total activity 64
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Activity overview
Latest activity by Amber Diederich-
Amber Diederich created an article,
How to set up All Order Pix Suite Bulk orders to ship via UPS Ground
Here are the steps you would use to select this option.Sign into your Order Pix Suite accountSelect PricingThen under the sub menu for pricing select ShippingScroll to the bottom and select Yes, Up...
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Amber Diederich created an article,
How to resend a FLOW order that was corrupt or needs to be resent
Open FLOWGo into the projectClick the Shopping cartUnder Order filter Click Previous OrderFind the order you need to resend in the drop down and select it.Finish the check out process as normal.
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Amber Diederich created an article,
How to order composites using images from previous orders
1. Use this link to go to the form http://ucform.orderschoolpix.com/ucforms/auth2. Log in using your email address and the password.3. Select the top left square that says underc...
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Amber Diederich created an article,
How to Add Your New Backgrounds to an Existing Background Set
In the submenu below “Backgrounds” select “Background sets.” Find the background set you need to update in the list of background setsSelect “Edit” to the right if the correct listSelect all the ba...
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Amber Diederich created an article,
How to order Ready to Print Composites or ID cards
How to order Ready to Print Composites or ID cards 1. Go to acilab.com2. Hover over Resources3. Select business forms4. Select Underclass Finishing5. ...
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Amber Diederich created an article,
How to order ID cards only from data and images in your FTP
1. Use this link to go to the form http://ucform.orderschoolpix.com/ucforms/auth2. Log in using your email address and the password. (The password is usually your account number)3. ...
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Amber Diederich created an article,
How to order service items only from data and images in your FTP
1. Use this link to go to the form http://ucform.orderschoolpix.com/ucforms/auth2. Log in using your email address and the password. (The password is usually your account number)3. ...
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Amber Diederich created an article,
How to clear browser cache to show updated images if they are not showing (Safari)
If your extracted images are not showing in your OSP and is instead showing your greenscreen images you may need to clear your caches. Do that by following the steps below, if it still does not wo...
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Amber Diederich created an article,
How to update account number in FLOW
Go to preferences on the top rightClick organizations on the leftYour organization should show there if so select the pencil/edit buttonEnter your account number in the Lab Customer ID fieldHit save
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Amber Diederich created an article,
How to set up Schools in organizations in FLOW and send the order to the school
You will need to go in and set up each school as an organization. Below is a walk through on how to do this. Open FLOWClick Preferences on the top rightOn the left side Click OrganizationsYou can u...