Amber Diederich
ACI Customer Care Team Community moderator- Total activity 53
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Recent activity by Amber Diederich-
Underclass: Creating CSV Data for Upload
Underclass finishing formFirst NameLast NameImage NameImage TypePackagesTeacherGradeticketcodeGroup ImageJuliaReardonIMG_0260.jpg J-1;8-1;Mrs. Krull4thCM7YIYUZ1235.jpgJuliaReardonIMG_0261.jpg J-1;M...
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Updating address or other studio information in FLOW
Go to preferences on the top rightClick organizations on the leftYour organization should show there if so select the pencil/edit buttonEnter your updated information as needed.Hit save.
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How to use cyber duck
Set up connection detailsSelect New Connection Fill in the information: Example:Host/Server: ftp.acilab.comProtocol: FTP – File Transfer ProtocolUser: Studio JohnPassword: 12345Username is provided...
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GotPhoto
For any customer service questions about how GotPhoto works, we should direct them to GotPhoto. The phone number is 646-362-5100.We can answer general questions about products and the product pric...
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Plic Yearbook Credits
These must be purchased through Captura. The customer should call them at 1-760-787-1177.
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What Products are available: Digital Underclass Kit
I have attached guides that include a lot of information. If you can not find something, you can also look for information at https://acilab.com/products/photographic-print/underclass/ or call our ...
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Saddle Stitch books
The price guide link is below. Additional information is available at https://acilab.com/products/press/saddle-stitch-books/
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Yearbooks / Saddle Stitch Books
Our yearbook printing options combine premium print quality, vibrant color, and durable binding to create keepsake books schools and organizations will treasure for years to come. From elementary s...
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Prepay Flyers, ID Cards and Composite Information
More information can be found at https://acilab.com/products/photographic-print/underclass/
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How to resend a FLOW order that was corrupt or needs to be resent
Open FLOWGo into the projectClick the Shopping cartUnder Order filter Click Previous OrderFind the order you need to resend in the drop down and select it.Finish the check out process as normal.