Amber Diederich
ACI Customer Care Team Community moderator- Total activity 58
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Articles
Recent activity by Amber Diederich-
Wood Plaques
Add a touch of sophistication to your decor with our exquisite Wood Plaques. Each print is meticulously mounted on a beveled wood block, available in your choice of natural wood or sleek ...
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Yard Signs & Cut-Outs
Corrugated Plastics for Sports Fans and More! Show your team spirit with our versatile Corrugated Plastics! Choose from pre-cut shapes like a Football, Megaphone, or Cir...
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Shelf Gallery Metals
Our White or Natural Metallic Base Metals offer a stunning display option, mounted to a substantial 2.25” depth frame, ensuring they command attention whether placed on a shelf, desk, or mante...
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Album Gilding colors
ere are 12 different gilding color options available for all albums measuring 16×16 and smaller:GarnetOnyxRubyDiamondPlatinumTourmalineGoldSapphireSilverCopperEmeraldTopazThe screenshot below shows...
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Products not offered by ACI
The following products have been discontinued and are no longer available:Garden Flags – Discontinued in 2025.Puzzles – Discontinued in 2024.CDs – Discontinued in 2023.Jewelry – Most jewelry has be...
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Underclass: Creating CSV Data for Upload
Underclass finishing formFirst NameLast NameImage NameImage TypePackagesTeacherGradeticketcodeGroup ImageJuliaReardonIMG_0260.jpg J-1;8-1;Mrs. Krull4thCM7YIYUZ1235.jpgJuliaReardonIMG_0261.jpg J-1;M...
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Updating address or other studio information in FLOW
Go to preferences on the top rightClick organizations on the leftYour organization should show there if so select the pencil/edit buttonEnter your updated information as needed.Hit save.
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How to use cyber duck
Download Set up connection detailsSelect New Connection Fill in the information: Example:Host/Server: ftp.acilab.comProtocol: FTP – File Transfer ProtocolUser: Studio JohnPassword: 12345Username is...
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GotPhoto
For any customer service questions about how GotPhoto works, we should direct them to GotPhoto. The phone number is 646-362-5100.We can answer general questions about products and the product pric...
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Plic Yearbook Credits
These must be purchased through Captura. The customer should call them at 1-760-787-1177.