Amber Diederich

ACI Customer Care Team Community moderator
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Recent activity by Amber Diederich Recent activity Votes
  • How to submit a composite order with data and images from your computer

    http://ucform.orderschoolpix.com/ucforms/authIf it asks you to log in it is the same info as you acilab.com log in which the default is your email address and then your account number as the passwo...

  • Wood Plaques

      Add a touch of sophistication to your decor with our exquisite Wood Plaques. Each print is meticulously mounted on a beveled wood block, available in your choice of natural wood or sleek ...

  • Yard Signs & Cut-Outs

                             Corrugated Plastics for Sports Fans and More! Show your team spirit with our versatile Corrugated Plastics! Choose from pre-cut shapes like a Football, Megaphone, or Cir...

  • Shelf Gallery Metals

    Our White or Natural Metallic Base Metals offer a stunning display option, mounted to a substantial 2.25” depth frame, ensuring they command attention whether placed on a shelf, desk, or mante...

  • Album Gilding colors

    ere are 12 different gilding color options available for all albums measuring 16×16 and smaller:GarnetOnyxRubyDiamondPlatinumTourmalineGoldSapphireSilverCopperEmeraldTopazThe screenshot below shows...

  • Products not offered by ACI

    The following products have been discontinued and are no longer available:Garden Flags – Discontinued in 2025.Puzzles – Discontinued in 2024.CDs – Discontinued in 2023.Jewelry – Most jewelry has be...

  • Underclass: Creating CSV Data for Upload

    Underclass finishing formFirst NameLast NameImage NameImage TypePackagesTeacherGradeticketcodeGroup ImageJuliaReardonIMG_0260.jpg J-1;8-1;Mrs. Krull4thCM7YIYUZ1235.jpgJuliaReardonIMG_0261.jpg J-1;M...

  • Updating address or other studio information in FLOW

    Go to preferences on the top rightClick organizations on the leftYour organization should show there if so select the pencil/edit buttonEnter your updated information as needed.Hit save.

  • How to use cyber duck

    Download Set up connection detailsSelect New Connection Fill in the information: Example:Host/Server: ftp.acilab.comProtocol: FTP – File Transfer ProtocolUser: Studio JohnPassword: 12345Username is...

  • GotPhoto

    For any customer service questions about how GotPhoto works, we should direct them to GotPhoto.  The phone number is 646-362-5100.We can answer general questions about products and the product pric...