Subject: Important Update on Your Order
Dear [Customer's Name],
We wanted to inform you that our professional print lab, which we use to produce your images, was temporarily shut down due to an unexpected system security incident. The issue was swiftly resolved, but it has caused a slight delay in the delivery of your order.
We truly appreciate your patience and understanding. If you have any questions, please don’t hesitate to reach out—we’re here to help.
Thank you for your trust in us! We can’t wait to deliver your beautiful prints soon.
Best regards,
[Your Name / Your Studio Name]
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