Amber Diederich
ACI Customer Care Team Community moderator- Total activity 70
- Last activity
- Member since
- Following 0 users
- Followed by 2 users
- Votes 0
- Subscriptions 38
Articles
Recent activity by Amber Diederich-
Underclass - How should i save my image files?
File types used for our ordering software. The printing software will only accept .jpg images. PNG images are accepted as long as we have what we need to put the ordered background in them. We reco...
-
How to use cyber duck
Set up connection detailsSelect New Connection Fill in the information: Example:Host/Server: ftp.acilab.comProtocol: FTP – File Transfer ProtocolUser: Studio JohnPassword: 12345Username is provided...
-
GotPhoto
For any customer service questions about how GotPhoto works, we should direct them to GotPhoto. The phone number is 646-362-5100.We can answer general questions about products and the product pric...
-
Plic Yearbook Credits
These must be purchased through Captura. The customer should call them at 1-760-787-1177.
-
Digital Underclass Kit
I have attached guides that include a lot of information. If you can not find something, you can also look for information at https://acilab.com/products/photographic-print/underclass/ or call our ...
-
Saddle Stitch books
The price guide link is below. Additional information is available at https://acilab.com/products/press/saddle-stitch-books/
-
Yearbooks/Saddle Stitch books
The link at the bottom shows an example of a yearbook layout, and the prices are listed within. Information is also available at https://acilab.com/products/press/saddle-stitch-books/
-
Prepay Flyers, ID Cards and Composite Information
More information can be found at https://acilab.com/products/photographic-print/underclass/
-
How to resend a FLOW order that was corrupt or needs to be resent
Open FLOWGo into the projectClick the Shopping cartUnder Order filter Click Previous OrderFind the order you need to resend in the drop down and select it.Finish the check out process as normal.
-
How to order composites using images from previous orders
1. Use this link to go to the form http://ucform.orderschoolpix.com/ucforms/auth2. Log in using your email address and the password.3. Select the top left square that says underc...